Last Updated: 10th May 2025
At Sagarithm, we are committed to delivering high-quality digital products, including HTML portfolio
templates, to meet your creative and professional needs. Your satisfaction is our priority, and we encourage you to review this refund policy carefully before making a purchase.
1. Refund Policy
Due to the nature of digital products, all sales are considered final. Once a purchase has been
completed,
the product
is immediately accessible, and ownership is transferred to the customer. Therefore, we are unable to
offer
refunds in
most cases. However, we do understand that unforeseen issues may arise. Refunds may be granted under the
following
circumstances:
- You were charged incorrectly due to a technical error in our payment system.
- The product you received significantly deviates from its description or preview, and our support
team
has verified the
issue.
- You have not received access to your purchased product within 24 hours of completing the
transaction,
despite
providing proof of purchase and contacting our support team.
2. Cancellation Policy
Since our products are digital and delivered instantly, cancellations are not possible once the purchase
is
completed. Please ensure that you carefully review the product details before placing an order.
If you experience any issues with your order, we encourage you to contact our support team for
assistance.
3. Non-Refundable Situations
While we aim to provide the best possible experience for our customers, refunds will not be issued in the
following cases:
- You changed your mind after making a purchase.
- You purchased the product by mistake.
- You lack the necessary software, skills, or knowledge to use the product.
- You assumed additional features or functionalities that were not explicitly mentioned in the product
description.
- The product is offered at a discount or as part of a promotional offer.
- You request a refund after 3 days from the date of purchase.
3. How to Request a Refund
If you believe you are eligible for a refund, kindly follow these steps to ensure a smooth process:
1. Contact our support team at sagarithm.helps@gmail.com within 3 days of purchase.
2. Provide the following details:
- Your order ID or transaction receipt.
- A clear explanation of the issue.
- Screenshots or any supporting evidence, if applicable.
3. Our team will review your request and respond within 3-5 business days. If your refund is approved, 70%
of the amount will be credited back to your original payment method within 5-7 business days due to tax
deductions.
4. Chargebacks & Disputes
We kindly request that you contact us before initiating a chargeback or dispute with your bank or payment
provider. Chargebacks made without prior communication may result in restrictions on future purchases.
Our
team is always ready to assist you in resolving any concerns in a fair and transparent manner.
5. Contact Us
If you have any questions or need further clarification regarding our refund policy, please do not
hesitate
to reach out to us! We value your trust in Sagarithm and are always happy to
assist
you.
Sincerely,
The Sagarithm Team
